Product Research & Case Notes

How AI products survive real organizations

Case studies and research on multi-agent systems, credit infrastructure, and AI that has to explain itself — written from products I have helped build.

Experience At
Mahindra Group
HROne
Paytail
Soroco
Masters' Union
Mesa School
Relevel by Unacademy
Upraised
XLRI
ISB Executive Ed
Research Themes

What I keep working on

Four questions the work keeps returning to.

Featured Cases

Decisions, and what came of them

Three products, each written up as the call that was made and the evidence that followed. Full case notes coming soon on Substack.

All cases
HROne2023 – Present

One AI: From Chatbot to Multi-Agent HR Copilot

The Question

How do you build AI that understands context across payroll, attendance, leave, and performance — without hallucinating on compliance-sensitive data?

The Evidence

Running in production across live enterprise orgs.

Full case note on Substack — coming soon
Paytail2022 – 2023

Spend Power: Credit Decisioning for Offline India

The Question

How do you build a credit engine that works without CIBIL, for borrowers the bureaus cannot see?

The Evidence

Scaled from pilot to a pan-India lending book.

Full case note on Substack — coming soon
Mahindra TEQO2020 – 2021

SolarPulse: Predictive Maintenance for Gigawatt-Scale Renewable Assets

The Question

Mahindra TEQO managed a gigawatt-scale renewable portfolio. Can we predict inverter failures before they happen?

The Evidence

Deployed across the managed renewable portfolio.

Full case note on Substack — coming soon
Writing

Recent Essays

All essays

New essays by email: subscribe on Substack

About

Where the work comes from

I am Associate Director, Product & Design at HROne, working on AI products and platforms. Before that, credit infrastructure at Paytail, work-pattern analytics at Soroco, and renewable energy operations at Mahindra. The cases above come out of that work.

Full work history

I teach GenAI product development at Masters' Union and ISB Executive Education, and speak on AI systems and product craft.

Teaching and talks

Open source: public contributions to LiveKit Agents, Kill Bill, Zerodha Kite Connect, and Netflix concurrency-limits.

github.com/sir-ad

tetris.codes: local context compression for coding agents. 9K downloads.

tetris.codes

Nexus Prime: local-first memory and orchestration for AI coding agents. 23K+ downloads.

npm
Testimonials

From Those I've Advised

Founders and operators I worked with, on what came out of it.

"Adarsh doesn't just advise — he architects. When we were struggling with our AI roadmap, he came in and restructured our entire approach. We went from a confused chatbot to a multi-agent system that actually worked in production."

PS
Prateek Sharma
Founder & CEO, Quarical.ai
AI Product Strategy

"Most advisors give you frameworks. Adarsh gave us an operating system. His work on our recommendation engine wasn't just 'consulting' — it was building the foundation that helped us scale."

TN
Tanushree Nagori
Co-founder, Doubtnut
Product Architecture

"What sets Adarsh apart is his ability to think at the intersection of systems and scale. He helped us design our community growth loops when we were just starting. The playbook he built is still running today."

KN
Kazuki Nakayashiki
CEO, Bitgrit Inc.
Growth & Community

The work, in more detail.

The full case notes, and the essays that work through the same questions from the outside.

Reachable at hello@adarshagrahari.com or via connect.